Frequently asked questions
How can I select the best beers if I am new to the world of craft beers?
Start with styles that are easy to like, such as a blond, a pilsner, a wheat beer or a fresh pale ale, and discover step by step what you enjoy: fruity, hoppy, dark or sour. Our Beer Match helps you find beers that fit your taste, and every beer page shows the style, flavor and alcohol percentage.
What happens if I am not home during delivery?
[Add your answer: what the carrier does when nobody is home, e.g. neighbours / pick-up point / new delivery attempt.]
How long can I store specialty beers after receiving them?
Most beers are at their best before the best-before date on the can or bottle. Hoppy beers such as IPAs and NEIPAs taste best fresh, so drink them within a few weeks. Strong, dark or barrel-aged beers can often be kept longer. Store your beers upright, cool and dark.
Does My Dear Beer also offer business services or gift options?
[Add your answer: gift boxes, gift cards, corporate gifts and how businesses can contact you.]
Which payment methods does My Dear Beer offer?
Which payment methods does My Dear Beer offer?
What is your policy regarding damaged products or if a beer does not meet my expectations?
[Add your answer: what customers should do with a damaged delivery and how your SmaakZeker guarantee works.]
How can I get the most out of a beer tasting at home?
Chill the beers to the right temperature (lighter beers colder, strong and dark beers a bit warmer), use a clean glass and taste from light to heavy: pilsner and blond first, stouts and barley wines last. Take a sip of water in between and write down what you taste.
